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	<title>Comments on: Kalzumeus &#8212; The What, The Why, and a bit of The When</title>
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	<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=kalzumeus-the-what-the-why-and-a-bit-of-the-when</link>
	<description>Patrick McKenzie (patio11) blogs on software development, marketing, and general business topics</description>
	<lastBuildDate>Sat, 11 Feb 2012 17:02:17 +0000</lastBuildDate>
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		<title>By: Money Google Adsense</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-990</link>
		<dc:creator>Money Google Adsense</dc:creator>
		<pubDate>Sun, 26 Jun 2011 23:40:11 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-990</guid>
		<description>Wonderful post however I was wondering if you could write a litte more on this topic? I&#039;d be very grateful if you could elaborate a little bit further. Appreciate it!</description>
		<content:encoded><![CDATA[<p>Wonderful post however I was wondering if you could write a litte more on this topic? I&#8217;d be very grateful if you could elaborate a little bit further. Appreciate it!</p>
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		<title>By: Patrick</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-989</link>
		<dc:creator>Patrick</dc:creator>
		<pubDate>Sat, 22 Aug 2009 08:50:46 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-989</guid>
		<description>I changed jobs, lost confidence in the business model (or, more to the point, my ability to execute a payment-taking service while otherwise employed), and more or less abandoned it.  I might revisit it at a later point in time.</description>
		<content:encoded><![CDATA[<p>I changed jobs, lost confidence in the business model (or, more to the point, my ability to execute a payment-taking service while otherwise employed), and more or less abandoned it.  I might revisit it at a later point in time.</p>
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		<title>By: Sylver</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-988</link>
		<dc:creator>Sylver</dc:creator>
		<pubDate>Sat, 22 Aug 2009 08:28:20 +0000</pubDate>
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		<description>Out of curiosity, what happened to that idea? It sounded reasonably good.</description>
		<content:encoded><![CDATA[<p>Out of curiosity, what happened to that idea? It sounded reasonably good.</p>
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		<title>By: Stephane Grenier</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-968</link>
		<dc:creator>Stephane Grenier</dc:creator>
		<pubDate>Wed, 20 Jun 2007 13:55:01 +0000</pubDate>
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		<description>Hi Patrick,

It&#039;s great to hear that you&#039;ve already worked through this. To me this is by far the most important part of the whole business model (at least when I looked into it).

And just another quick tip if you don&#039;t mind my saying, if you can without putting it too central, make sure your license language is upfront as much as possible. I can guarantee you from experience that landlords and property managers will call you otherwise when a payment fails. You&#039;re going to be perceived as their main contact for why the payment failed or was chargedback. Although it&#039;s not accurate, perception is king.

I&#039;m sure you will succeed and again I wish you all the best of luck! It&#039;s great to see others coming into this field.

Regards,
Steph</description>
		<content:encoded><![CDATA[<p>Hi Patrick,</p>
<p>It&#8217;s great to hear that you&#8217;ve already worked through this. To me this is by far the most important part of the whole business model (at least when I looked into it).</p>
<p>And just another quick tip if you don&#8217;t mind my saying, if you can without putting it too central, make sure your license language is upfront as much as possible. I can guarantee you from experience that landlords and property managers will call you otherwise when a payment fails. You&#8217;re going to be perceived as their main contact for why the payment failed or was chargedback. Although it&#8217;s not accurate, perception is king.</p>
<p>I&#8217;m sure you will succeed and again I wish you all the best of luck! It&#8217;s great to see others coming into this field.</p>
<p>Regards,<br />
Steph</p>
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		<title>By: Patrick</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-969</link>
		<dc:creator>Patrick</dc:creator>
		<pubDate>Tue, 19 Jun 2007 23:55:10 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-969</guid>
		<description>The trick I&#039;m using to avoid that is to structure the payments similar to how e-junkie (or similar services) structures them: the money never touches my account.  My website just automatically generates buttons/URLs which, when clicked on, cause money to fall into your account.  If your tenant NSFs an e-check or chargebacks a rent payment, Paypal will take the issue up with you directly.

Then I include license language similar to most of the payment servies -- if you and your tenant have a dispute, we&#039;ll provide an authenticated copy of our automatically maintained records but otherwise you&#039;re on your own.</description>
		<content:encoded><![CDATA[<p>The trick I&#8217;m using to avoid that is to structure the payments similar to how e-junkie (or similar services) structures them: the money never touches my account.  My website just automatically generates buttons/URLs which, when clicked on, cause money to fall into your account.  If your tenant NSFs an e-check or chargebacks a rent payment, Paypal will take the issue up with you directly.</p>
<p>Then I include license language similar to most of the payment servies &#8212; if you and your tenant have a dispute, we&#8217;ll provide an authenticated copy of our automatically maintained records but otherwise you&#8217;re on your own.</p>
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		<title>By: Stephane Grenier</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-970</link>
		<dc:creator>Stephane Grenier</dc:creator>
		<pubDate>Tue, 19 Jun 2007 18:59:45 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-970</guid>
		<description>Hi Patrick,

Actually if you manage to successfully offer a service that collects rents (and other bills) from tenants for landlords (and so on), we probably would be interested in making some kind of deal/partnership with you for this service. This would be a great add-on for us to what we already have. It&#039;s something we&#039;d like to offer but are very unlikely do to ourselves, so we would definitely be interested in talking. If you&#039;re interested, please feel free to send me an email directly.

Regards,
Steph</description>
		<content:encoded><![CDATA[<p>Hi Patrick,</p>
<p>Actually if you manage to successfully offer a service that collects rents (and other bills) from tenants for landlords (and so on), we probably would be interested in making some kind of deal/partnership with you for this service. This would be a great add-on for us to what we already have. It&#8217;s something we&#8217;d like to offer but are very unlikely do to ourselves, so we would definitely be interested in talking. If you&#8217;re interested, please feel free to send me an email directly.</p>
<p>Regards,<br />
Steph</p>
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		<title>By: Stephane Grenier</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-971</link>
		<dc:creator>Stephane Grenier</dc:creator>
		<pubDate>Tue, 19 Jun 2007 18:53:48 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-971</guid>
		<description>Firstly, it&#039;s great to see that a lot of people already know about LandlordMax and my blog. And thank you Patrick for the nice compliment in your article!

Secondly, just a quick tip for you Patrick, definitely get legal advise, especially if you&#039;re going to start taking payments for your landlord&#039;s tenants. We&#039;ve looked at this in the past and decided not to pursue it because of all the issues. For example, a lot of tenants reneg on their payments. Some will use fraudulent means (even through Paypal, etc.) You have to be very clear and precise in how all this will be handled. Otherwise what will happen is that you&#039;ll get a landlord contacting you needing their rent money to make their own mortgage payments from a tenant that hasn&#039;t yet paid.

On top of that, what happens if the tenant uses a fraudulent method to pay you and Paypal takes back the payment a few months later. Who&#039;s on the hook for that money... Just a few thoughts for you. Not to scare you, but to help you think about this beforehand so that you&#039;re not surprised. Once you&#039;ve established this, you&#039;ll be in a much much better position. Although we don&#039;t do it, other companies do, so it&#039;s definitely possible!

Also, just to let you know we&#039;ve been planning to offer LandlordMax as a web based application for about a year now, we&#039;re just not there (it&#039;s in the works). I don&#039;t think we&#039;ll directly compete with you, we&#039;re targeting a different market space than you. But it should be interesting. I hope you all the best of success!!!

Regards,
Steph</description>
		<content:encoded><![CDATA[<p>Firstly, it&#8217;s great to see that a lot of people already know about LandlordMax and my blog. And thank you Patrick for the nice compliment in your article!</p>
<p>Secondly, just a quick tip for you Patrick, definitely get legal advise, especially if you&#8217;re going to start taking payments for your landlord&#8217;s tenants. We&#8217;ve looked at this in the past and decided not to pursue it because of all the issues. For example, a lot of tenants reneg on their payments. Some will use fraudulent means (even through Paypal, etc.) You have to be very clear and precise in how all this will be handled. Otherwise what will happen is that you&#8217;ll get a landlord contacting you needing their rent money to make their own mortgage payments from a tenant that hasn&#8217;t yet paid.</p>
<p>On top of that, what happens if the tenant uses a fraudulent method to pay you and Paypal takes back the payment a few months later. Who&#8217;s on the hook for that money&#8230; Just a few thoughts for you. Not to scare you, but to help you think about this beforehand so that you&#8217;re not surprised. Once you&#8217;ve established this, you&#8217;ll be in a much much better position. Although we don&#8217;t do it, other companies do, so it&#8217;s definitely possible!</p>
<p>Also, just to let you know we&#8217;ve been planning to offer LandlordMax as a web based application for about a year now, we&#8217;re just not there (it&#8217;s in the works). I don&#8217;t think we&#8217;ll directly compete with you, we&#8217;re targeting a different market space than you. But it should be interesting. I hope you all the best of success!!!</p>
<p>Regards,<br />
Steph</p>
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		<title>By: Top Posts &#171; WordPress.com</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-972</link>
		<dc:creator>Top Posts &#171; WordPress.com</dc:creator>
		<pubDate>Tue, 19 Jun 2007 00:01:28 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-972</guid>
		<description>[...] Kalzumeus &#8212; The What, The Why, and a bit of The When Picture this: you&#8217;re a young doctor, 32, recently married to your med school sweetheart.  Life is pretty hectic, [&#8230;] [...]</description>
		<content:encoded><![CDATA[<p>[...] Kalzumeus &#8212; The What, The Why, and a bit of The When Picture this: you&#8217;re a young doctor, 32, recently married to your med school sweetheart.  Life is pretty hectic, [&#8230;] [...]</p>
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		<title>By: Patrick</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-975</link>
		<dc:creator>Patrick</dc:creator>
		<pubDate>Mon, 18 Jun 2007 20:13:29 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-975</guid>
		<description>Stephane (note the lack of the &quot;i&quot;) is most positively a him.  Take a look at the picture on the masthead of his blog.  http://www.followsteph.com/

In my defense I had this idea about two days before it was posted in the forums, although when I saw that Real People (TM) were having the problem it got bumped up the list a little bit.  The original inspiration was actually someone on the Motley Fool who posted a three page long explanation on the Real Estate forum of how to collect rent using Paypal.  Long, complicated manual process used to generate business profits... that CRIES for automation.</description>
		<content:encoded><![CDATA[<p>Stephane (note the lack of the &#8220;i&#8221;) is most positively a him.  Take a look at the picture on the masthead of his blog.  <a href="http://www.followsteph.com/" rel="nofollow">http://www.followsteph.com/</a></p>
<p>In my defense I had this idea about two days before it was posted in the forums, although when I saw that Real People (TM) were having the problem it got bumped up the list a little bit.  The original inspiration was actually someone on the Motley Fool who posted a three page long explanation on the Real Estate forum of how to collect rent using Paypal.  Long, complicated manual process used to generate business profits&#8230; that CRIES for automation.</p>
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		<title>By: Rich</title>
		<link>http://www.kalzumeus.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-976</link>
		<dc:creator>Rich</dc:creator>
		<pubDate>Mon, 18 Jun 2007 17:07:39 +0000</pubDate>
		<guid isPermaLink="false">http://microisvjournal.wordpress.com/2007/06/17/kalzumeus-the-what-the-why-and-a-bit-of-the-when/#comment-976</guid>
		<description>&quot;One I have a lot of respect for is LandlordMax, run by a fellow uISV.  (Before anyone asks, I don’t see him and I as really being in the same niche.)&quot;

Stephanie is probably not a &quot;him&quot;.  You&#039;re probably right, besides that.

You took that mISV suggestion (was it by Bob Walsh?) in the JoS forums and ran with it, I see.  I&#039;ll cross that idea off my &quot;good ideas&quot; list. :)  Good luck.</description>
		<content:encoded><![CDATA[<p>&#8220;One I have a lot of respect for is LandlordMax, run by a fellow uISV.  (Before anyone asks, I don’t see him and I as really being in the same niche.)&#8221;</p>
<p>Stephanie is probably not a &#8220;him&#8221;.  You&#8217;re probably right, besides that.</p>
<p>You took that mISV suggestion (was it by Bob Walsh?) in the JoS forums and ran with it, I see.  I&#8217;ll cross that idea off my &#8220;good ideas&#8221; list. <img src='http://www.kalzumeus.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   Good luck.</p>
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