Comments on: Regsoft Picks Up the SWREG Scam

By: GW Humphrey

GW Humphrey — Thu, 21 May 2009 14:36:08 +0000

The SWREG product “SmaltSoft PowerSuite 2009″ is a rip-off. Most of the product is non-functional. If you buy using “PayPal” then you may recover your loss. Stay away from SWREG. Their marketing is quite good, but their product is a joke. Run away from this product and company. Run very fast!

By: Mark..rippedoff Deegan

Mark..rippedoff Deegan — Tue, 10 Mar 2009 01:01:10 +0000

In the same boat as many of you guys, bought PC- Doctor which is a cr@p piece of software ** DO NOT BUY ** it promises the world, but does not deliver..
Tried in everyway to contact SWREG and they cheekly let you fill in all the on line forms for a refund then the systems hangs on a enter your SWREG mail box login….you never get any further, they must be laughing their titis off on the 30 days refund gig.

And John above if its your e-commerce program that runs your customer service pages, it sucks.

Will try to refund though my credit card.

STAY AWAY FROM SWREG —- They are WWW theives—– .

By: Ian Northey

Ian Northey — Wed, 04 Mar 2009 03:59:26 +0000

I finally got legal with SWREG, who then sent me an email to state that they had repaid the funds back into Paypal on 1st January 2009.
This of course had not happened. I contacted the Attorney General’s Department in Minnesota, also in Melbourne, and also took the matter up with the Legal Ombudsman here in Victoria, Australia. All 3 had stated that if Paypal had taken the funds from my bank account, then it was up to Paypal to return the funds. On speaking to Paypal, I was told that it would be easier to pay back SWREG their token charge and be not liable anymore, which was just a copout, so I got really legal. The law stands that the company who takes the money from your account is responsible for putting it back. Paypal got a stern email, and the funds were replaced the next day, roughly 5 months outside the 30 day guarantee that SWREG put on the software. I can bet that Paypal are not happy with me, but it was their name clearly on my bankstatement.
Something for the rest of you to keep in mind.
Regards
Ian Northey

By: steve

steve — Tue, 03 Mar 2009 07:21:36 +0000

SWREG is a pure ripoff! I bought a softwre package called PC Doctor. It simply does not work, and SWREG does not answer e-mail, nor forward to handle issues. Save your money. This place, and any of its affiliates are a PURE HOAX, AND WILL STEAL YOUR MONEY.

By: John

John — Wed, 25 Feb 2009 19:46:16 +0000

Hi Everyone! I just wanted to let everyone know that SWREG understands, cares and is very concerned about your complaints. I have been working with SWREG closely and we are making great efforts to resolve the issue. SWREG has just recently launched a customer service page (http://cs.swreg.org/) and a FAQ page (http://faq.swreg.org/) that will answer any questions and concerns that you may have. In addition, they also have a 24 hour customer service center for a very quick response. SWREG wants to clarify that once you reach the order submitted page, the transaction has already been completed. SWREG knows that the click continue button can be a little confusing and realizes that some have probably purchased extended coverage by mistake. If this is the case, SWREG will gladly give refunds for anyone that has done this in error. Please visit http://faq.swreg.org/#extended_coverage for more information

-John

By: Valerie N

Valerie N — Fri, 30 Jan 2009 13:39:24 +0000

You paid through Pay Pal you can charge it back …..do a complaint through them

By: Ian Northey

Ian Northey — Thu, 25 Dec 2008 12:47:34 +0000

Could someone please give me the details of the Department in America that deals with Software Fraud. SWREG sold me software with a thirty day guarantee, when the software did not work they will not make the repayment. It has now been 3 months, they have all my details.
Are they crooks?
I would really appreciate the address of where in the US Government that I can make a legal complaint about them.
I will watch this site for any details please.

By: Ian Northey

Ian Northey — Thu, 25 Dec 2008 12:38:02 +0000

Hi,
I purchased DVD-Converter-Suite via SWREG back in early October, the program came with a thirty day money back guarantee. When I tried to get my money back, I have been given the absolute run around, where each company sends the details on to the next. I paid via Paypal, they are no better, as they also give a guarantee on unsatisfactory purchases, but no one will make the repayment. They all have the purchase datails, and also the repayment details for making the repayment, but it seems that once they have your money, it is gone. The software was faulty right from the start, and the thirty days are long gone.
SWREG absolutely stinks. If you are going to purchase through them, think again!!!

By: BOB

BOB — Sat, 29 Nov 2008 00:27:53 +0000

Trust me, when you click to purchase a product and see SWREG – RUN!!!
If your an affiliate and your transactions are going thru SWREG – RUN!!!
These guys are a absolute nightmare to deal with. Customers can’t get anything done with them, and affiliates are being constantly ripped off by them. Their system is old as hell, and has more bugs than a rain forest. They cost me a ton of money before i caught the fact that their system was not catching sales i made as an affiliate. I had friends buy straight thru my affiliate site as a test, and the transaction was never recorded by SWREG. if you sale a product and use affiliates, do yourself and your affiliates a favor, when you see SWREG – RUN!!!

By: RamOn

RamOn — Sun, 16 Mar 2008 13:39:09 +0000

I’m migrating my products from Share-it and Regnow to Plimus. I have not big experience with Plimus but I found it good and with more features.