Comments on: Dashboard Design For Metrics-savvy Software Companies

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By: Dan Gravell

Dan Gravell — Mon, 06 Sep 2010 15:11:42 +0000

Patrick, how do you integrate e-junkie with Paypal purchases into your analytics? I’ve been looking at ways of integrating e-junkie, Paypal and Google Analytics. It’s rather tough, mainly down to the uncertainty of redirection to thank you pages. For example, at least with Paypal Standard, if the buyer is not registered with Paypal they won’t be automatically redirected to a thank you page after the sale.

Maybe you don’t use GA for this?

Maybe something whizzy with IPN?

By: Elsewhere, on April 9th - Once a nomad, always a nomad

Elsewhere, on April 9th - Once a nomad, always a nomad — Fri, 09 Apr 2010 20:52:14 +0000

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By: Eoin

Eoin — Mon, 22 Feb 2010 13:53:36 +0000

I case across this post of “Admin Panels”. Not sure how they’re meant to integrate with a custom app, but here goes:
http://www.ourtuts.com/34-outstanding-admin-panels-for-your-web-applications/

By: Eoin

Eoin — Mon, 15 Feb 2010 11:02:07 +0000

It’s a good concept that reminded me of one thing: spreading yourself too thin over lots of web probjects would never allow you to implement an admin dashboard for each of those. Rather, it’s better to keep hacking away at your one dear project (as long as it’s shown promising signs).

Also, 3rd party applications can be tedious at best in dealing with this type of customer service. For example, I run phpBB3, and it’s a struggle each time to understand if a user is activated, how to find their account, how to activate them, how to manually reseet their password. It’s more satisfying when you can implement a dashboard entirely for your own custom application.

By: Patrick

Patrick — Sun, 14 Feb 2010 05:53:31 +0000

Anita, it is all Ruby on Rails and a bit of elbow grease.

By: Anita Campbell

Anita Campbell — Sat, 13 Feb 2010 20:24:35 +0000

Patrick, Cool! What software did you build this in?

By: Nirav Mehta

Nirav Mehta — Thu, 11 Feb 2010 12:07:26 +0000

The moment I saw the title of this post in my RSS reader, I knew you had the same itch as I did! I use e-Junkie too (with Paypal for payment processing) and was really tired of tracking sales (and measuring against my targets). I also had no easy way to predict / forecast where my sales are going.

I scratched my own itch too – and created Putler. Putler is a Paypal reporting, notification, monitoring and planning tool. It works across platforms and keeps track of your Paypal balance. Shows you a nice graph of it, shows the latest transactions, your month to date balance change and also daily average. Since I also wanted to track performance against targets, I added a simple target system as well.

I plan to expand this and build it into a simple to use, yet powerful tool for web entrepreneurs like us. Putler is free right now and I invite you to take it for a spin (and give feedback)!

BTW, your post inspired me (as I write this) to add some way create hooks for Putler. That way people can add their own magic to the tool. Configure the URL to send the data to, and then clicking a button could send transaction data to that URL. Will let you do password reset, refunds, and all sorts of other things!

Cheers!

:Nirav

By: Patrick

Patrick — Thu, 11 Feb 2010 07:21:57 +0000

Eric, I’m considering OSSing it if I can figure out a decent way to package it for other people. At the moment it is so hilariously customized to my needs I don’t know if copy/pasting code would even help.

Here’s what I do:

1) Add a new method to my Bug of the Day class. The method takes a print job ID as an argument. The method can do arbitrarily complex ruby code to find out a bug. (In my case it usually renders the print job to a temp file, then inspects it. For example, if a bingo card renders across 2 pages, then the total count of pages in the PDF — easily discoverable — will not match the count of pages I expected. raise BugOfTheDayException “Uh oh!”)
2) Fire a rake task periodically, which grabs an arbitrarily large sample of print jobs and creates Delayed::Jobs for calling BugOfTheDay#someMethod on them, with a low priority so that the site doesn’t block customers to do this.
3) If the BugOfTheDay method completes without incident, yay. If it generates an exception or fails an assertion, it registers itself to a data store (currently, memcached because I’m lazy). That gets checked next time I open my dashboard.