I had a bit of a situation this weekend and decided to post the resolution here because God knows a Paypal customer with a problem has not a friend in the world. Hopefully the magic of Google will get it to the right people.
This weekend I tried to withdraw money into my bank account and I got an error: “You must confirm your primary email address before you can withdraw money”. Which, of course, I had already done. Trying to reconfirm my primary email address caused the error “You have already confirmed this email address”. I faced the unpleasant prospect of having to communicate with Paypal customer service — oh no! Luckily before that terror came to pass I tried adding a new disposable email account to the Paypal account, which worked like a charm (without needing to be set as my primary address, so no disruption happened with my IPNs or e-junkie). I’ll let the disposable email address sit there a while, as I have the totally unsubstantiated worry that adding and removing addresses in a rapid fashion could cause a fraud review.
The solution might be to stop using PayPal-based payment systems (such as e-junkie) and start using a real registration provider, such as Advangate, Plimus, etc.
Yes, their commisions may be higher. However, PayPal introduces an uncertainity factor.
There are hundreads of stories of people who used PayPal, were happy, and then got their accounts closed and funds frozen for no reason at all – and couldn’t do anything about it.
paypal is a total fraud. They invited me to money market scheme and then closed down my account. they limited my access because they want to know where i got MY money from.
I can only deposit money. not withdraw. for my protection!
I have an account at e-Junkie where our business processes sales, and PayPal is one of the ways that clients are allowed to pay. The other day I tried to transfer PayPal funds from my PayPal account to my verified bank account and the transaction failed for some reason (yet to be discovered), probably due to something at the bank’s end of the transaction. PayPal’s response to the failed transaction was to CLOSE MY E-JUNKIE ACCOUNT. How can a 3rd party legally close my account at e-Junkie at all? And it was in response to a banking transaction that didn’t even INVOLVE e-Junkie! I’m really peeved at both PayPal for doing it, and at e-Junkie for allowing it… what gives them the right???