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Conflict of Interest: Payment Processors vs uISVs

I sometimes take a bit of guff from other uISVs for not using a “real” payment processor.  Some folks believe Google Checkout/Paypal are “unprofessional” or “hobbyist”.  I respect that opinion.  However, if the recent events at SWREG are any indication, I’ll wear that amateur label proudly.  They recently introduced a new upsell item in shopping carts [...]

Minor Usability Errors In Checkout Funnel = You Lose Lots Of Money

Recently I discovered that I have been inadvertently making it very difficult for customers to order CDs, which are a very popular item.  They’re so popular that I think a significant portion of my customers would walk away if they couldn’t get them.  Here is the percentage of orders I’ve had which requested a CD [...]

A Happy Milestone

Its March 13th in Japan and my profits for 2007 just exceeded my profits for 2006.  March is shaping up to be my best month ever (I’ll, knock on wood, probably hit $800 to $1,000 in sales, with expenses in the $150 region depending on how many folks decide to buy CDs).

Google vs. Paypal — Customer Preference

This is mostly anecdotal but someone asked me for the numbers today.  I figured other people might like them so I’ll promote this to a post instead of a comment.  Note that the sample size is fairly low because I made a major error 2 weeks ago and that resulted in my sales declining about [...]